Digital channels

AVMF is currently providing loans, saving, micro-insurance and digital banking products to the public.

a) Digital Channels

Digital channels increase the customer satisfaction and product conversion rate. Digital channels decrease the OPEX for the banks. Since the customers are using the digital channels for daily banking transactions and buying simple products, branch personnel finds more time for more value added advisory services

ü  Mobile Banking.

Another popular type of digital banking is mobile banking. Account holders download the bank application on their mobile. All bank services like balance enquiries, payments etc. can be accessed from smartphones.

ü  Digital Wallet

Mobile wallets are the digital version of a wallet that enables the user to make different types of digital payments online. Digital wallet stores money added by the user linked to their bank account. Safe amongst all digital payment methods, this can be used for all transactions through an app installed on the smartphone and an internet connection.